The Main Reason to Make Your Telephone Voice Sound Pleasant

question 78

Multiple Choice

The main reason to make your telephone voice sound pleasant is that

• A) you can avoid straining your throat as you speak.
• B) the other person may be angry, depressed, or bored.
• C) you are applying good listening technique.
• D) the other person has no visual cues to supplement your voice.
• E) you will remind the other person that the boss may be calling.

Explain the significance of specific hormones in insect development and molting.

Describe the hormonal mechanisms underlying mammalian reproductive behaviors and physiological responses.

Recognize the hormonal signals involved in metabolism, growth, and thyroid function regulation.

Illustrate the feedback mechanisms that maintain hormonal balances within the body.

---

Definitions:

Factor

An element contributing to a particular result or situation.

Surface Traits

Observable qualities or characteristics of an individual's personality that can easily be inferred from behavior, as opposed to deeper, less observable traits.

Personality Characteristics

Traits that describe an individual's consistent patterns of thought, feeling, and behavior.

Dynamic Traits

Traits that describe our motivations and interests.