When You Have to Leave a Voice-Mail Message, You Should

question 73

Multiple Choice

When you have to leave a voice-mail message, you should

• A) give your name, phone number, and the reason for your call.
• B) vary the wording to maintain interest if you call back again.
• C) explain in detail the reasoning behind your thoughts.
• D) request the other person's cell or home phone number.
• E) speak impersonally to preserve a professional demeanor.

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Definitions:

Conscious Assumption

A belief or idea that is accepted as true without proof or empirical evidence, adopted deliberately by an individual.

Edgar Schein

A renowned organizational psychologist known for his contributions to the theory of organizational culture, leadership, and group dynamics.

Organizational Culture

The set of shared beliefs, values, norms, and practices that characterizes an institution or organization, influencing how employees interact and approach their work.

Artifacts

Physical objects or tools created and used by people, which often reflect cultural or societal values and practices.