Which of the Following Is Not Good Advice for Receiving

question 41

Multiple Choice

Which of the following is not good advice for receiving and ending telephone calls at work?

• A) Take notes to remember important information.
• B) Always say a formal "Goodbye."
• C) Use your company's standard greeting.
• D) Follow your company's norm when ending the call.
• E) Answer the call within two or three rings.

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