Which of the Following Channels Is the Richest for Communicating

question 23

Multiple Choice

Which of the following channels is the richest for communicating delicate or controversial messages?

• A) texting
• B) email
• C) face to face
• D) voice mail
• E) Skype

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Definitions:

Cognitive Dissonance

The psychological discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Behavior

The actions or reactions of an individual in response to external or internal stimuli.

Postdecisional Dissonance

Postdecisional dissonance is the psychological discomfort experienced after making a difficult choice, often leading individuals to justify their decision or devalue the rejected alternatives to reduce the dissonance.

Selective Exposure

The tendency of individuals to favor information that reinforces their pre-existing views while avoiding contradictory information.