Which of the Following Is Not an Example of Good

question 84

Multiple Choice

Which of the following is not an example of good telephone technique?

• A) Answer all calls by the second or third ring.
• B) If a caller asks a question you can't answer, end the call politely.
• C) Give the caller your full attention.
• D) Ask before you put someone on hold, allowing time for a response.
• E) Use the other person's name to personalize the conversation.

Analyze the role of profit-sharing plans in organizational profit growth and employee motivation.

Discuss concerns related to executive compensation and its relationship to organizational performance.

Understand the implications of different compensation structures on employee retention and performance.

Evaluate the effectiveness of sales incentive programs.

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Definitions:

Self-report

A method in research where participants provide information about themselves, typically through questionnaires or interviews.

Positively Correlated

A relationship between two variables where an increase in one variable is associated with an increase in the other.

Negatively Correlated

Negatively correlated refers to a relationship between two variables in which one variable increases as the other decreases, indicating an inverse association.

Technicians-in-training

Individuals who are in the process of acquiring the skills and knowledge necessary for technical professions through education and practical experience.