Which of the Following Is a Verbal Barrier to Communication

question 39

Multiple Choice

Which of the following is a verbal barrier to communication?

• A) A person's body language does not correspond with his spoken message.
• B) Audience interpretation of a message is not the same as the sender's interpretation.
• C) Two individuals have differing perceptions of a manager's comments based on their personal experiences with her.
• D) People are not focusing on a convention speaker because the seats are too small and are placed too close together.
• E) A customer service representative has a prejudice against customers who have a southern accent.

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Definitions:

Humanistic

An approach in psychology that emphasizes empathy and stresses the good in human behavior, focusing on the potential for self-growth.

Psychodynamic

A psychological approach that emphasizes the study of the psychological forces underlying human behavior, feelings, and emotions, and how they might relate to early experience.

Biological

Pertaining to the processes and phenomena of living organisms, or in a broader sense, related to the life sciences.

Self-regulation Theory

A theory that focuses on individuals' control of their own behavior and emotions, aiming for goal achievement.