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SPIN Selling
A sales technique that involves asking Situation, Problem, Implication, and Need-payoff questions to better understand customer needs and offer suitable solutions.
Types of Questions
Varieties of inquiries used for different purposes, such as closed-ended, open-ended, leading, and rhetorical questions.
Personal Selling Process
Personal Selling Process is a face-to-face sales technique involving a series of steps from identifying potential buyers to closing the sale, tailored to fit the individual customer's needs and preferences.
Steps
Sequential actions taken towards achieving a particular goal or completing a process.
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