Examlex
Please define the following key terms.
-Pope John XXIII
Efficiency
The ability to achieve a desired result with minimal waste of time, effort, or resources.
Quality Improvement
An ongoing process of detection and reduction of errors, improvement of operations, and ensuring that standards of quality are met consistently.
TQM
Total Quality Management; a comprehensive approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback.
Six Sigma
A set of techniques and tools for process improvement that aims to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.
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