Which of the Following Is Not a Direct Measure of Customer

question 52

Short Answer

Which of the following is not a direct measure of customer perceptions? a. Sales growth.
B) Customer satisfaction.
C) The number of customer complaints.
D) Market share.
E) All of the above are direct measures of customer perceptions.

---

Definitions:

Functionalism

A theoretical framework in sociology that emphasizes the interdependence of the parts of a society and their role in maintaining social order.

Conflict Theory

A sociological perspective that focuses on the inherent divisions of societies based on social inequalities and the ways these social divisions are maintained and changed.

Gender Inequalities

Disparities between individuals based on their gender, often manifested in differences in economic, political, social, and cultural opportunities, rights, and treatment.