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Which of the Following Is Not a Performance Measure Used

question 45

Short Answer

Which of the following is not a performance measure used to evaluate a profit center's manager? a. Customer satisfaction.
B) How well the manager utilizes funds made available to his/her division.
C) Employee turnover.
D) Market share.
E) All of the above are performance measures used to evaluate a profit center's manager.


Definitions:

Unconscious

The unconscious consists of the processes in the mind that occur automatically and are not available to introspection, including thought processes, memories, interests, and motivations.

Social Traps

Situations in which individuals or groups pursue self-interest leading to a result that is damaging to themselves or society as a whole.

Frustration

A feeling of anger, annoyance, or upset due to being unable to change or achieve something.

Deindividuation

A psychological state where an individual loses self-awareness and a sense of individuality, often leading to disinhibited behavior.

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