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Which of the following is the correct sequence of steps to improve efficiency once a process is selected? a. Identify value- and non-value adding activities; Develop a process map for each activity/process chosen; Seek ways to improve value-adding activities.
B) Develop a process map for each activity/process chosen; Identify value- and non-value adding activities; Seek ways to improve value-adding activities.
C) Identify value- and non-value adding activities; Seek ways to improve value-adding activities; Develop a process map for each activity/process.
D) Seek ways to improve value-adding activities; Identify value- and non-value adding activities; Develop a process map for each activity/process chosen.
E) Develop a process map for each activity/process chosen; Seek ways to improve value-adding activities; Identify value- and non-value adding activities.
Organizational Citizenship
The voluntary commitment of employees to go beyond their contractual work requirements for the betterment of the organization.
Emotional Stability
The capacity to maintain equilibrium and manage emotions effectively, especially in stressful situations, reflecting maturity and resilience.
Cognitive Dissonance
The psychological discomfort experienced when holding two or more contradictory beliefs, ideas, or values at the same time.
Organizational Commitment
The psychological attachment or loyalty employees feel towards their organization, affecting their willingness to contribute to its success.
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