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When using the high-low method, total fixed cost is found by calculating the intercept point of the sloped line on the vertical axis.
Proactivity
The action of taking initiative, anticipating potential issues, and implementing solutions before problems arise.
Positive Affect
A dimension of emotional experience that refers to feelings that are enjoyable and pleasurable, including happiness, joy, and enthusiasm.
Decision Making
The cognitive process of selecting a course of action from among multiple alternatives, often involving judgment, evaluation, and problem-solving.
Organizational Citizenship
Behavior exhibited by employees that is beneficial to the organization but not directly recognized by the formal reward system.
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