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Suppose that two shipping companies, A and B, each decide to estimate the annual percentage of shipments on which a $100 or greater claim for loss or damage was filed by sampling their records, and they report the data shown below. The owner of Company B is hoping to use these data to show that her company is superior to Company A with regard to the percentage of claims filed. Which test would be used to properly analyze the data in this experiment?
Statistical Process Control
A methodology for monitoring, controlling, and improving a process through statistical analysis.
Process Diagram
A visual representation outlining the steps or stages of a process, workflow, or system.
Team Building
Activities and practices aimed at enhancing the cohesiveness, communication, and efficiency of a team.
Role Relationships
The dynamic interactions and expectations between individuals in different positions within an organizational or social structure.
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