When a Motorola Executive Said "That Evaluation Is … Perhaps

question 20

Multiple Choice

When a Motorola executive said "That evaluation is … perhaps the most cost-effective, value-added business consultation available anywhere in the world today" he was referring to _____.

• A) ISO 9000 standards
• B) the Six Sigma philosophy
• C) Deming's 14 points
• D) the Malcolm Baldrige Quality Award

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Definitions:

DELETE

An operation to remove data or a file from a computer or storage device.

Find And Replace

A function in text editing and word processing software that allows the user to search for specific pieces of text and replace them with different text.

HOME Tab

A primary tab in software applications that typically provides quick access to the most commonly used features and commands.

Search Button

A feature in software applications that allows users to input text to find specific data or documents within the system.