Erin Corbett Works at a Software Company and Is in Charge

question 81

Multiple Choice

Erin Corbett works at a software company and is in charge of the help desk. A short while ago, she received a call from a discontented customer about a problem he is facing due to the company's software. Though she tried to help the customer with the software, he refused to listen to her. He continued yelling at her and finally banged the phone down. Corbett feels exasperated after hanging up the phone and goes for a cup of coffee to calm herself down. What makes Corbett's anger an emotion, rather than a mood?

• A) The cause of her behavior is unclear.
• B) The feeling of being angry is prolonged.
• C) The anger has a contextual stimulus.
• D) The response is void of action.
• E) The response is cognitive in nature.

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Definitions:

Long Run

A time frame during which all production elements and expenses can change, enabling complete adjustment within the industry to any alterations.

Total Revenue

The total amount of money a firm receives from sales of its products or services, before any costs are subtracted.

Profit-Maximizing

The process or goal of a firm to adjust its production and pricing strategies to achieve the highest possible profit.

Number Of Perms

A mathematical term that refers to the number of ways in which a set or subset can be arranged or ordered.