Jonathan Cowan Is Upset Because He Was Passed Over for a Promotion

question 26

Multiple Choice

Jonathan Cowan is upset because he was passed over for a promotion he had really worked hard for. In response to his anger toward the manager and the company, he has started gossiping about the manager with his colleagues and assigning blame on him unnecessarily. Jonathan's behavior is an example of ________.

• A) deviant workplace behavior
• B) distinction bias
• C) cognitive dissonance
• D) positivity offset
• E) emotional dissonance

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Definitions:

Competitive Intelligence

The process of gathering, analyzing, and using information, legally and ethically, from the business environment including competitors for strategic decision making.

Data Mining

A process that involves the computerized search for meaningful trends in a large amount of data.

Marketplace

A platform, either physical or digital, where goods and services are exchanged between buyers and sellers.

Decision Support System

A computer-based system that helps in making informed decisions by analyzing large volumes of data and presenting it in an actionable format.