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A Small Business Just Leased a New Computer and Color

question 36

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A small business just leased a new computer and color laser printer for three years. The service contract for the computer offers unlimited repairs for a fee of $100 a year plus a $25 service charge for each repair needed. The company's research suggested that during a given year 86% of these computers needed no repairs, 9% needed to be repaired once, 4% twice,
1% three times, and none required more than three repairs.
-Which service contract should the company expect to cost more each year? How much more? With what standard deviation?


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