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A cell phone company offers a simple extended warranty plan. If your phone is damaged, they will repair it for up to $50. If you lose or destroy your phone, they will give you a $200 voucher towards a new phone. The company believes that 5% of customers will need the replacement voucher and 10% will request a repair.
-What are the mean and standard deviation for the profit on a 1000 plans?
Exaggeration
A statement that represents something as better or worse than it really is.
Expressive Language
Language that communicates feelings and attitudes.
Emotional States
The internal conditions that reflect feelings such as happiness, anger, sadness, etc.
Hearers
Individuals who listen to someone speaking or presenting information.
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