Which of the Following Four Perspectives of the Balanced Scorecard

question 62

Multiple Choice

Which of the following four perspectives of the balanced scorecard enables management to answer the question,"How can we continue to improve and create value?"

• A) financial
• B) customer
• C) internal business
• D) learning and growth

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Definitions:

Biofeedback

A technique that teaches individuals to control bodily processes that are normally involuntary, like heart rate or blood pressure, through monitoring and feedback.

Reduce Blood Pressure

The process or action of lowering the force exerted by circulating blood upon the walls of blood vessels, often involving lifestyle changes, medication, or other interventions.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, leading to decreased motivation and performance.

Domestic Abuse

A pattern of behavior in any relationship that is used to gain or maintain power and control over an intimate partner.