The Balanced Scorecard ________

question 67

Multiple Choice

The balanced scorecard ________.

• A) incorporates both financial and operational performance measures
• B) does not consider operational performance measures
• C) evaluates performance based on organizational participation in improving processes
• D) treats financial indicators as the sole measurement of performance

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Definitions:

Promotion Determination

The process of deciding which employee is to be promoted, based on criteria such as performance, seniority, and suitability for the position ahead.

Workplace Bullying

A pattern of behavior where an individual or group repeatedly harms another employee, through intimidation, humiliation, or sabotage.

Power Imbalance

A situation in which one party in a relationship possesses significantly more influence or control than the other.

Hostile Work Environment

A workplace situation where an employee experiences harassment or discrimination that is severe or pervasive enough to create an intimidating or abusive environment.