Nellie Fritz, the Head of Client Support Services at Olson

question 42

Multiple Choice

Nellie Fritz, the head of client support services at Olson Inc., is very popular among her subordinates. Many believe that Nellie has a knack for getting the work done without making the employees feel pushed into a corner. She is often seen speaking to her subordinates and support staff about their families, helping them with any personal problems they have, and praising employees for their good work. In light of the Ohio State Studies, this indicates that Nellie, as a leader, is ________.

• A) task oriented
• B) high in consideration
• C) low in trust propensity
• D) low in relationship orientation
• E) production oriented

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Definitions:

Encourage

To inspire with courage, spirit, or confidence; to stimulate by assistance, approval, or instruction.

Training Opportunities

Programs or courses offered by an employer or educational institutions to help employees gain new skills or improve existing ones.

Personnel Doctrine

A set of beliefs, practices, and policies used to manage human resources in an organization, guiding the recruitment, employment, and development of staff.

New Culture

The process or result of developing and integrating new set of beliefs, values, and practices within an organization or community.