In Which of the Following Situations Is Mediation Most Likely

question 19

Multiple Choice

In which of the following situations is mediation most likely to be effective?

• A) The conflict between the parties involved in mediation is at a moderate level.
• B) One of the parties involved in the negotiation perceives the mediator as biased.
• C) There is a large gap between the target points of both the parties.
• D) One of the parties involved in the negotiation perceives the mediator as coercive.
• E) None of the parties is willing to disclose its BATNA.

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Definitions:

Production and Sales Process

The combined sequence of operations involved in manufacturing goods and selling them to customers.

Days Sales Outstanding (DSO)

A measure of the number of days that it takes to collect on accounts receivable.

Accounts Receivable

Money owed to the company for goods or services provided and billed to a customer.

Accounts Payable

Money owed by a business to its suppliers.