By Training Employees on How to Be Better Listeners, Organizations

question 54

Multiple Choice

By training employees on how to be better listeners, organizations attempt to improve their ________ skills.

• A) ethical
• B) technical
• C) problem-solving
• D) interpersonal
• E) cultural

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Definitions:

Postmodern Culture

A cultural phase characterized by skepticism towards grand narratives and ideologies, embracing plurality, diversity, and the mixing of different cultural elements.

Cultural Capital

Non-financial social assets that promote social mobility beyond economic means, including education, intellect, style of speech, dress, or physical appearance.

Ethnocentrism

The belief in the inherent superiority of one's own ethnic group or culture, often accompanied by a generalized disdain for other cultures.

Cultural Relativism

The principle of understanding and judging a culture by its own standards and values rather than comparing it to those of another culture.