Examlex
Which of the following is an off-the-job training method?
Supportive Response
A reply or reaction that provides emotional or practical help, underpinning someone's feelings or actions.
Selective Listening
Letting pre-formed biases, prejudices, expectations, and stereotypes cause us to hear what we want to hear, instead of listening to what a speaker actually said.
Conversational Narcissism
A communicative style where one individual dominates the conversation, focusing mainly on their own interests, often disregarding others'.
External Noise
Distractions or disturbances from the environment that interrupt or interfere with the communication process.
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