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Figure 10-12
-Refer to Figure 10-12. Which of the following is an appropriate label for Line 2?
Formalization
The process of establishing official procedures, rules, and documentation within an organization.
Work Processes
The established methods and procedures used to effectively complete tasks and achieve organizational goals.
Functional Structure
An organizational design that groups employees by their similar specialties, roles, or tasks.
Dysfunctional Conflict
A type of conflict that hinders organizational performance, disrupts operations, and negatively impacts the workplace environment.
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