Figure 11-1 
-Refer to Figure 11-1. Which of the following statements is correct?
Definitions:
Doorbusters
Special promotions offered by retailers to entice customers into stores, often involving highly discounted items available in limited quantities.
Black Friday
An annual shopping event the day after Thanksgiving in the United States, known for significant sales and discounts by retailers.
Consumer Decision Process
The stages a consumer goes through before, during, and after purchasing a product, including problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.
Customer Complaint Services
Services offered by businesses to address and resolve complaints and issues raised by customers.
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