Examlex
Which of the following is not correct?
Customer Relations
The management of interactions and relationships between a business and its customers to improve satisfaction and loyalty.
Motivated Behavior
Actions that are driven by internal or external forces aimed at achieving a particular goal or satisfying a need.
Employee Engagement
Describes the level of enthusiasm and commitment an employee has towards their job and company.
Operant Conditioning
A learning process in which the strength of a behavior is modified by reward or punishment.
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