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Table 15-4
-Refer to Table 15-4. What is the U-3 measure of labor underutilization?
Herzberg's Two-Factor Theory
A theory proposing that job satisfaction and dissatisfaction arise from two distinct sets of factors—motivators (e.g., achievements) and hygiene factors (e.g., salary).
Job Enrichment
The process of designing jobs to incorporate higher levels of motivating factors, including opportunities for achievement, recognition, responsibility, and personal growth.
Maslow's Hierarchy
A theory in psychology proposed by Abraham Maslow, organized in a five-tier model of human needs, from basic physiological needs to self-actualization.
Job Diagnostic Survey
A tool used to assess the characteristics of a job and how those characteristics impact employee motivation, satisfaction, and performance.
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