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Usually, Perfect Measurement of a Manager's Performance Is Worth Its

question 23

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Usually, perfect measurement of a manager's performance is worth its cost.


Definitions:

Zero Defects

A quality management concept aiming for the reduction and elimination of defects or errors in manufacturing or service processes.

Total Quality Management

An organization-wide approach to continuous improvement that emphasizes quality, customer satisfaction, and employee participation in all aspects of the company.

Manufacturing Sector

is a segment of the economy that is involved in the production of goods using labor, machinery, and raw materials.

U.S. Labor Force

The total number of working-age individuals in the United States who are employed or actively seeking employment.

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