Retention of Target Customers Is a Measure of _____

question 146

Multiple Choice

Retention of target customers is a measure of _____.

• A)financial strength
• B)customer satisfaction
• C)business process improvement
• D)organizational learning

---

Definitions:

Disclose Case Information

The act of revealing or providing access to sensitive, confidential data related to a specific case or individual, typically within a professional or legal context.

Signed Release Form

A form signed by an individual giving permission to release personal or confidential information under specified conditions.

Supervision

The act of overseeing the work or tasks of others, often involving guidance, support, and direction to ensure standards are met.

Inappropriate Behavior

Conduct that is not suitable or proper in a particular setting, context, or situation, often violating social norms or expectations.