Product and Service Process Design Is the Function of a Value

question 30

Multiple Choice

Product and service process design is the function of a value chain that includes _____.

• A)the generation of, and experimentation with, ideas related to new products, services, or processes
• B)the detail and engineering of products
• C)the coordination and assembly of resources to produce a product or deliver a service
• D)the manner by which individuals or groups learn about the value and features of products or services

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Definitions:

Practical Advantages

The tangible benefits or usefulness that something offers in real-world situations.

Emotional Benefits

Emotional benefits are the positive feelings or emotional responses a consumer perceives they will gain from using a product or service.

Smartphone Users

Individuals who use smartphones, which are mobile phones with advanced features like internet connectivity and the ability to run apps.

Shopping-related Information

Data or details relevant to the purchasing of goods or services.