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If services are rendered on account, then
Residual Income
The income that remains after subtracting all required costs of capital from the operating income.
Balanced Scorecard
A strategic planning and management system that uses a range of financial and non-financial measures to assess a company's performance.
Customer Satisfaction
A measure of how products or services supplied by a company meet or surpass customer expectation.
Balanced Scorecard
A strategic planning and management system used by organizations to align business activities to the vision and strategy, improve internal and external communications, and monitor organization performance against strategic goals.
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