Joan,the Nursing Unit Manager,finds It Difficult to Work with Thomas,a

question 12

Multiple Choice

Joan,the nursing unit manager,finds it difficult to work with Thomas,a new graduate.Thomas has many ideas,and his manner of presenting them irks Joan.After reflection and discussion with others,Joan recognizes that she also feels threatened by his behavior.She comes to understand that Thomas is trying to establish his own role on the unit,is not trying to challenge her,and needs guidance,coaching,and affirmation.Joan is demonstrating:

• A)A positive self-concept.
• B)Deepening self-awareness.
• C)Leadership.
• D)Acquiescence.

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Definitions:

Language

A system of symbols, signs, sounds, and rules used by humans to communicate thoughts, emotions, and information to others.

Lorenz

Refers to Konrad Lorenz, an Austrian zoologist, ethologist, and ornithologist known for his foundational work in ethology, the study of animal behavior.

Intraspecific Aggression

Aggressive behavior directed towards members of the same species, which can occur for reasons such as competition for resources or mating.

Emotional Intelligence

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.