You Walk into Mr

question 16

Multiple Choice

You walk into Mr.Smith's room and find him yelling at the LPN,Miss Jones.He is obviously very upset and after you speak with him regarding his behavior,you determine that he has not slept for three nights because of unrelieved pain levels.The LPN is very upset with Mr.Smith and calls him an "ugly,old man." You acknowledge her feelings and concerns and then suggest that Mr.Smith's behavior was aggressive but is related to lack of sleep and to pain.You say to Miss Jones,"Can you both,together with Mr.Smith,determine triggers for the pain and effective approaches to controlling his pain?" This approach demonstrates:

• A)Lack of empathy and understanding for Miss Jones.
• B)Concern with placating Mr. Smith.
• C)Leadership behavior.
• D)Management behavior.

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Definitions:

Parental Death

The loss of a parent, which is a profoundly impactful event in a person's life, often resulting in significant emotional and psychological adjustments.

Cognitive Dissonance Theory

The theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.

Leon Festinger

A psychologist best known for his theory of cognitive dissonance, which describes the discomfort experienced when holding conflicting ideas or beliefs.

Fritz Heider

A psychologist known for his work in the development of attribution theory, which tries to explain how people evaluate the causes of others' behavior.