Consider the Clustered Bar Chart of the Dashboard Developed to Monitor

question 32

Multiple Choice

Consider the clustered bar chart of the dashboard developed to monitor the performance of a call center: This chart allows the IT manager to

• A)identify a particular type of problem by the call volume.
• B)identify a particular type of problem by location.
• C)identify different types of problems (Email, Internet, or Software) in the call center.
• D)identify the frequency of each problem in the call center.

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Definitions:

Delete

The action of removing or erasing files, texts, records, or data from a storage medium or software application.

Volume Control

A feature or device that allows the user to adjust the audio output level of speakers or a digital system.

Slider Tool

A graphical user interface element that allows the user to adjust a value or change a scale by moving a handle along a bar.

Volume Levels

The intensity or loudness of sound, which can be adjusted in audio playback or recording to match user preference or environmental needs.