Service Firms Produce Intangible Products That Are Not Separable from the Customer

question 74

True/False

Service firms produce intangible products that are not separable from the customer.

---

Definitions:

Risk Mitigation

Strategies and actions implemented to reduce, control, or eliminate identified risks to a project or business.

Too Much Control

A situation where excessive governance or oversight can stifle creativity, decision-making, or operational efficiency.

Orderliness

The quality of being methodically organized and systematic in arrangement or function.

Information Gaps

Situations where a disparity or lack of necessary information exists, making it difficult to make informed decisions or understandings.