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An individual in a wheelchair is applying for the position of receptionist in an outpatient clinic.The nurse manager understands that the Americans with Disabilities Act of 1990 requires that employers:
Diagnosis
The process of identifying and determining the nature of a problem or disease from its symptoms.
Tempered Radicals
Individuals within an organization who advocate for positive change while balancing the need to fit within the existing corporate culture.
Dominant Culture
The set of shared values, beliefs, and norms that characterize the largest and most influential group within an organization.
Explicit and Implicit Coercion
The use of direct or indirect pressure to influence someone's decisions or actions.
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