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Dissatisfied customers are an example of a __________ measure.
Mental Maps
Internal representations of an individual's knowledge, perceptions, and thoughts about the physical environment or landscape around them.
Reality
The state of things as they actually exist, as opposed to an idealistic or notional idea of them.
Jean Watson
A nursing theorist known for the Theory of Human Caring, which emphasizes the importance of interpersonal relationships in nursing and healthcare.
Conceptual Model
A representation of a system that outlines the key components and interactions to guide understanding or research.
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