Identify a True Statement About ISO 9000 Certification

question 97

Multiple Choice

Identify a true statement about ISO 9000 certification.

• A)ISO 9000 is a standard of quality measurement.
• B)ISO 9000 applies to the production of a particular product or service.
• C)ISO 9000 certifies the quality commitment of the company.
• D)ISO 9000 is the first step in customer certification.

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Definitions:

Formal Process

A structured method of operations that follows a defined sequence of steps, often documented and standardized.

Step-review Systems

A structured process for evaluating an employee's performance using a series of progressive steps or stages.

Grievance Procedures

Formal processes used within organizations to address complaints or disputes from employees regarding workplace issues.

Union Contracts

Agreements between employers and labor unions that outline wages, hours, benefits, and other employment terms and conditions.