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What Does Quality Mean and How Has Improving Quality Increased

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What does quality mean and how has improving quality increased firm value?


Definitions:

Consumerism

The preoccupation with and inclination towards the buying of goods and services.

Ethnocentrism

The belief in the superiority of one's own ethnic group or culture, often manifesting as prejudice or bias against others.

Sapir-Whorf Thesis

A concept in linguistic anthropology suggesting that the structure of a language affects its speakers' perception and categorization of the world.

Rite of Passage

A ceremonial event marking an important stage in a person's life, such as birth, puberty, marriage, or death, often signifying a transition from one social status to another.

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