Operating Characteristics Formulas for the Single-Channel Queue Do NOT Require $\lambda$

question 22

Multiple Choice

Operating characteristics formulas for the single-channel queue do NOT require

• A)\(\lambda\) \(\ge\) \(\mu\).
• B)Poisson distribution of arrivals.
• C)an exponential distribution of service times.
• D)an FCFS queue discipline.

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Definitions:

Organizational Citizenship Behaviors

Employee behaviors that contribute to the overall effectiveness of an organization, going beyond the required duties.

Job Satisfaction

The level of contentment employees feel about their work, which can affect performance and turnover.

Friendliness

The quality of being kind, pleasant, and supportive towards others.

Organizational Commitment

refers to the emotional or psychological attachment an employee has towards their organization, influencing their willingness to continue working there.