Rosie's Ribs Is in Need of an Office Management Software

question 12

Essay

Rosie's Ribs is in need of an office management software package. After considerable research, Rosie has narrowed her choice to one of three packages: N-able, VersaSuite, and SoftTrack. She has determined her decision-making criteria, assigned a weight to each criterion, and rated how well each alternative satisfies each criterion. $$\begin{array} { l | c | c c c } { \text { Criterion } } & & & { \text { Decision Alternatives } } \\& \text { Weight } & \text { N-Able } & \text { VersaSuite } & \text { Softrack } \\\hline \text { Ease of use } & 4 & 3 & 5 & 8 \\\text { Report generation } & 3 & 8 & 7 & 6 \\\text { Functional integration } & 5 & 5 & 8 & 6 \\\text { On-line help } & 3 & 8 & 6 & 4 \\\text { Entry error-checking } & 2 & 8 & 3 & 4 \\\text { Price } & 4 & 4 & 7 & 5 \\\text { Support cost } & 3 & 6 & 5 & 7\end{array}$$ Using a scoring model, determine the recommended software package for Rosie's.

---

Definitions:

Sales Discounts

A reduction in the price of goods or services offered to a customer, intended to encourage prompt payment or increase sales.

Adjusting Entry

An accounting entry made into a company's general ledger at the end of an accounting period to record any unrecognized income or expenses for the period.

Physical Inventory

The process of counting the actual goods or materials a business holds in stock as a way to verify stock levels and value.

Estimated Returns Inventory

The projection of goods that are expected to be returned by customers within a specific period, considered in inventory and financial planning.