A Nurse Manager in the ICU Works with His Staff

question 7

Multiple Choice

A nurse manager in the ICU works with his staff to develop an appraisal instrument that includes quantitative data and respects standards for an RN working on that unit.This type of appraisal is a:

• A)Rating scale.
• B)Collaboratively based appraisal system.
• C)Narrative instrument.
• D)Behaviorally anchored rating scale.

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Definitions:

Marketing Concept

A business philosophy that centers on identifying and meeting the needs and wants of customers through the products or services offered.

Strategy

A plan of action designed to achieve a long-term or overall aim, often involving a series of tactics or methodologies.

Satisfy Customer Needs

The process of meeting or exceeding customer expectations to encourage loyalty and repeat business.

Monetary Outlay

The amount of money spent on a specific item, service, or activity.