Benchmarking Begins With

question 46

Multiple Choice

Benchmarking begins with:

• A)determining the constraints within a given manufacturing process.
• B)completely redesigning a business process to improve it.
• C)studying organizations that are the best at a particular task.
• D)a determination to only build products to meet specific customer orders.

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Definitions:

Informal Networks

Informal networks refer to the social connections and channels of communication within an organization that are not officially designated or structured but play a crucial role in information flow and collaboration.

Downward Communication

A form of organizational communication that flows from higher levels of the hierarchy (such as managers) to lower levels (like employees), often used to provide instructions, feedback, or information about decisions.

Build Relationships

The process of developing and nurturing connections, interactions, or bonds between individuals or entities.

Upward Communication

The process of information flow from the lower levels of a hierarchy to the upper levels within an organization.