The Staff Members in a Local Emergency Department Are Experiencing

question 16

Multiple Choice

The staff members in a local Emergency Department are experiencing stress and burnout as the result of excessive overtime.The staff decides to unionize to negotiate for better working conditions.The increase in unionization within health care may be attributed to the:

• A)Movement from being "blue-collar workers" to being "knowledge workers."
• B)Excess profits in health care.
• C)Level of risk that exists for health care.
• D)Number of people who are involved in health care.

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Definitions:

Performance

The level of success or efficacy in accomplishing tasks or goals, usually evaluated against a set of criteria.

Task Understanding

Task understanding pertains to an individual's comprehensive grasp of the requirements, objectives, and necessary steps involved in successfully completing a specific task or job.

Cognitive Ability

refers to the capacity of the brain to perform various mental processes such as thinking, reasoning, problem-solving, and understanding complex ideas.

Emotional Intelligence

The ability to recognize, understand, and manage one’s own emotions and the emotions of others.