The Nurse Manager Is Concerned About the Negative Ratings Her

question 4

Multiple Choice

The nurse manager is concerned about the negative ratings her unit has received on patient satisfaction surveys.The first step in addressing this issue from the point of view of quality improvement is to:

• A)Assemble a team.
• B)Establish a benchmark.
• C)Identify a clinical activity for review.
• D)Establish outcomes.

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Definitions:

Tracheostomy Tube

A tube inserted through a surgical opening in the neck into the trachea to maintain an airway and facilitate breathing.

Suction Catheter

A tube used to remove liquids or gases by suction from the body or airways.

Suction Regulator

A device used in healthcare settings to control the vacuum force applied during suction procedures.

Water-Soluble

A characteristic of substances that can dissolve in water, typically important for various biological processes and pharmaceutical properties.