Costs Incurred Because Products or Services Fail to Meet Requirements

question 38

Multiple Choice

Costs incurred because products or services fail to meet requirements after delivery to customers are called

• A)external failure costs.
• B)internal failure costs.
• C)appraisal costs.
• D)prevention costs.

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Definitions:

Electronic Meetings

Gatherings that occur over digital platforms allowing participants to interact and collaborate remotely through video, audio, or text-based communication.

Group Communication

The exchange of information and ideas between individuals in a collective, emphasizing collaborative processes and shared understanding.

Positive Group Roles

The beneficial roles played by members within a team or group that contribute to its effective functioning.

Cross-functional Team

A group composed of members from different departments or areas of expertise working together towards a common goal.