Caroline Asks Family Members to Leave While She Cares for the 16-Year-Old

question 14

Multiple Choice

Caroline asks family members to leave while she cares for the 16-year-old victim of a recent car accident.The father screams at her and tells her that she has no right to ask his family to leave,and that if she continues to do so,he will "throw her out of the room." Caroline is shaken and tells her head nurse,who tells her that this kind of thing is just part of the job.The guidance of the head nurse:

• A)Is reasonable. No physical violence was involved.
• B)Is related to why statistics on violence in health care are likely underreported.
• C)Acknowledges the deep distress and fear of the family.
• D)Acknowledges the concern of the nurse.

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Definitions:

Objectives

Specific, measurable goals set by an organization or individual to guide actions and decision making.

Courses of Action

A sequence or range of activities or tactics that can be taken to achieve a specific goal.

Staff Department

A unit or division within an organization that provides specialized support or services but does not directly contribute to profit.

Line Responsibilities

Obligations and duties of employees within their specific operational areas, directly involved in the core business activities.