At 3 AM,a Man Walks into Your Emergency Department

question 17

Multiple Choice

At 3 AM,a man walks into your emergency department.He paces back and forth in the waiting area before he approaches staff to ask if he can see his wife,who is a patient on another floor.He speaks rapidly,his face is flushed,he glances around often,and he keeps his hand in his jacket pocket.A best initial response would be to:

• A)Assess your situation and your surroundings.
• B)Ask two or three staff to assist in confronting the individual.
• C)Ask what floor his wife is on and remind him that visiting hours are closed.
• D)Remain calm as there is no potential for violence here.

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Definitions:

Overhead Rate

A metric used to allocate indirect costs to produced goods or services, often expressed as a percentage of labor, material, or production costs.

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An accounting method used to assign manufacturing costs to individual products or batches.

Materials Flow

The movement of physical materials through the supply chain from procurement to production to delivery.