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A medium-sized negative shock:
Service Design Technique
A method or approach used in crafting services to make them more useful, usable, and desirable to customers, often involving tools like journey mapping and prototyping.
Automation
The use of machines and technology to perform tasks without human intervention, often to enhance efficiency and accuracy.
Modularizing
The process of breaking down a system into smaller, independent modules that can be developed, tested, and deployed separately.
External Product Development
The process of creating new products or making improvements with the aid of external partners or resources.
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